Shipping Policy

At Stepique, we are committed to delivering your orders quickly, safely, and at no extra cost to you.

Shipping Destinations
We offer free international shipping and deliver to customers worldwide.
Delivery times may vary slightly by destination.

Shipping & Transit Time
Orders are processed within 1–3 business days.
Estimated delivery time is 5–12 business days, depending on destination and external factors such as customs or carrier delays.

1. Order Cut-Off Time

Orders placed by 11:00 PM (local time) will begin processing the next business day.

Orders placed after 11:00 PM will be processed on the following business day.

2. Order Processing Time

Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays).

You will receive a confirmation email once your order has been processed and shipped.

3. Shipping & Transit Time

Standard Shipping: Transit time is typically 5 to 12 business days (Monday to Friday, excluding weekends and holidays).

Shipping times may vary depending on your location and external factors such as weather or carrier delays.

4. Shipping Costs

Shipping is 100% FREE on all orders — no minimum purchase required.

5. Tracking Your Order

Once your order ships, you will receive a tracking number via email.

You can track your shipment status anytime using the link provided in your shipping confirmation.

6. Delivery Issues

If your order is delayed, missing, or arrives damaged, please contact us as soon as possible at support@stepique.com

We will work quickly to resolve the issue and ensure you are satisfied.